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It seems like almost every day a new vendor announces a HIPAA-compliant text application. Here at Voalte, we consider it our business to know who’s entering the market, and we’re impressed by the steady stream of new vendors. But does the development of an effective clinical communication solution require more than writing an app, labeling it “HIPAA-compliant” and posting it to the App Store?
The short answer is yes. To be a complete clinical solution provider, you need to offer more than text, and you need to venture outside of the App Store and the Google Apps Marketplace. To offer a complete solution, you need the staff, expertise and technology to support on-site integrations with key hospital systems like PBXs, Wi-Fi networks and alarm systems. And after you’ve integrated the systems, you’ll need to be on-site to add real value by consulting on new workflows, training users and supporting the staff when the solution goes live. Finally, you have to keep those hundreds of smartphones you just deployed running smoothly with a continued on-site presence.
For many industry newcomers, these requirements are expensive, messy and don’t fit into a Facebook-style business model.
In the quest to implement “voice, alarms and text” in hospitals large and small, Voalte has managed successful integrations to:
- Middleware products from four vendors
- PBXs from six manufacturers
- Nurse call systems from four manufacturers
- Wi-Fi networks from three vendors
The result is in an easy-to-use communication solution that reduces noise, improves clinician satisfaction, and allows healthcare providers to focus on what originally led them to their calling.
Things will get even more exciting with our next app, which lets people run Voalte on their personal devices and connect to other Voalte users anywhere, any time. But more on that in my next blog.
Clik here to view.
It seems like almost every day a new vendor announces a HIPAA-compliant text application. Here at Voalte, we consider it our business to know who’s entering the market, and we’re impressed by the steady stream of new vendors. But does the development of an effective clinical communication solution require more than writing an app, labeling it “HIPAA-compliant” and posting it to the App Store?The short answer is yes. To be a complete clinical solution provider, you need to offer more than text, and you need to venture outside of the App Store and the Google Apps Marketplace. To offer a complete solution, you need the staff, expertise and technology to support on-site integrations with key hospital systems like PBXs, Wi-Fi networks and alarm systems. And after you’ve integrated the systems, you’ll need to be on-site to add real value by consulting on new workflows, training users and supporting the staff when the solution goes live. Finally, you have to keep those hundreds of smartphones you just deployed running smoothly with a continued on-site presence.
For many industry newcomers, these requirements are expensive, messy and don’t fit into a Facebook-style business model.
In the quest to implement “voice, alarms and text” in hospitals large and small, Voalte has managed successful integrations to:
- Middleware products from four vendors
- PBXs from six manufacturers
- Nurse call systems from four manufacturers
- Wi-Fi networks from three vendors
The result is in an easy-to-use communication solution that reduces noise, improves clinician satisfaction, and allows healthcare providers to focus on what originally led them to their calling.
Things will get even more exciting with our next app, which lets people run Voalte on their personal devices and connect to other Voalte users anywhere, any time. But more on that in my next blog.
